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Terms and Conditions of use: Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Papercrafter's Workshops relationship with you in relation to this website. The term The Papercrafter's Workshop or "us" or "we" refers to the owner of the website whose registered office is The Papercrafter's Workshop, Stouffville, Ontario. The term "you" refers to the user or viewer of our website. The use of this website is subject to the following terms of use: All The Papercrafter's Workshop kits/classes/workshops are protected by Canadian and international copyright laws. The compilation of all content on this site is the exclusive property of The Papercrafter's Workshop with copyright authorship for this by The Papercrafter's Workshop and protected by Canadian and international copyright laws. The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of non-exclusive jurisdiction of Ontario, Canada. Shipping Policy: Shipping charges are calculated and outlined in your online cart - please review prior to completing. We ship most orders in 13” x 13” boxes. If you have over-sized items that do not fit in this box size, extra shipping charges may apply. Shipments to PO Boxes, rural or remote areas may be subject to extra shipping charges. Limits may apply to some promotional priced items. If quantity ordered exceeds these limits, you may be responsible for the full shipping amount regardless of the size of order. We will contact you if extra shipping charges apply or if there are any issues with your order before shipping. If you change your shipping information after completing your order you may be responsible for additional shipping charges. If your order is returned to us undelivered due to issues with your provided shipping information, you will be subject to additional shipping charges. Returns and Exchanges: Returns and Exchanges for products purchased are accepted within 14 days of purchase of order receipt. Returned products must be new unopened or defective. No returns or exchanges on Final Clearance products (prices ending in '7', '5' or '0'). Please contact us prior to shipping any product back to us. Class cancellation policy: Store credit towards another class if you cancel more than 48 hours prior to your class. No refund if notice of cancellation is less than 48 hours. Privacy Policy: Use of this web site signifies your acknowledgement and consent to this privacy policy. Please read this privacy policy carefully before using this web site. Our business takes your privacy seriously and is committed to safeguarding your privacy online. Because we gather certain types of personal information from visitors to this web site (e.g. name, e-mail address, etc.), we have developed this privacy policy (the "Privacy Policy") to help you understand the terms and conditions surrounding the collection and use of your personal information. This Privacy Policy discloses the types of personal information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time. Our business collects personal information online primarily to provide our visitors with a more relevant experience on this web site. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our business will take reasonable physical, electronic and managerial measures to safeguard and secure any personal information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). However, given that electronically submitted data is not 100% secure, we make no representations or warranties as to the security of any personal information you submit online, which you do at your own risk. Disclosure of Personal Information We do not sell, rent, or trade consumer personal information to third parties other than as described in this Privacy Policy. Our business may disclose certain personal information as follows: • To business partners, such as third party service providers, agents and affiliated entities in connection with the services that they perform for our business, such as providing certain services necessary for the administration of this web site and the provision of certain interactive functionalities. Please note that some of our agents and contractors are located outside of Canada and, as such, are subject to foreign laws, including laws that may require disclosure of personal information to government agencies in those countries • To law enforcement agencies for the purposes of investigating fraud or other offences • To legal, financial, and other professional advisors or in connection with the sale or reorganization of all or part of its business or operations. Except as provided above, our business will not use or disclose personal information for purposes other than those for which it was collected, except with your consent, as required or permitted by law, and to provide the features and service(s) you've requested. At the time you register for any such feature or service, you will be notified of, and asked to consent to, the sharing of your personal information necessary for the provision of these requested features or services. Non-Personally Identifiable Data Anytime you visit this web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on this web site. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent. Cookies, Web Beacons and Advertisements Our websites may use session and/or persistent "cookies", session logs, spot light ads/web beacons/GIF/pixel tags/banner ads or links to collect aggregate or other non-personally identifiable information about site visitors. We may also use third party advertising networks that serve ads to collect aggregate or other non-personally identifiable information about site visitors. How We Use Cookies A cookie is a small file sent to your browser from a Web server to be stored on your computer. A cookie cannot five access to your computer or any information stored on your computer. We use cookies to allow our Site to respond to you as an individual by gathering and remembering information about your preferences when using our Site so when you next visit our Site, your preferences for using our site will already be in place. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Collection and Use of Personally Identifiable Information on our Website There are instances where we request personal information such as name, address, phone number and e-mail address on our site, such as account registration, during checkout or newsletter registration. Any personal information collected is used as set out in this Privacy Policy. Please keep in mind that if you disclose personally identifiable information through a chat room or message board or other public online forum, this information may be collected and used by others. Links to Other Websites Our website may contain links to other websites. We encourage you to review the privacy statements of all sites which you visit, including those whose links are provided, so that you can understand how those sites collect, use and share your information. We are not responsible for the privacy statements, content or data handling practices on other websites. Changes to this Privacy Policy We reserve the right to change and update this Privacy Policy. These changes will be made when appropriate, in a timely manner. We encourage you to examine our Policy from time to time to ensure you are aware of any changes we may have made.