Terms and Conditions of use:
Shipping charges are calculated and outlined in your online cart - please review prior to completing. We ship most orders in 13” x 13” boxes. If you have over-sized items that do not fit in this box size, extra shipping charges may apply. Shipments to PO Boxes, rural or remote areas may be subject to extra shipping charges. Limits may apply to some promotional priced items. If quantity ordered exceeds these limits, you may be responsible for the full shipping amount regardless of the size of order. We will contact you if extra shipping charges apply or if there are any issues with your order before shipping.
For US shipments, we charge a flat rate of $20 for orders that fit into our standard boxes. For orders that require larger or odd sized boxes, we will contact you regarding any additional shipping charges that apply.
If you change your shipping information after completing your order you may be responsible for additional shipping charges. If your order is returned to us undelivered due to issues with your provided shipping information, you will be subject to additional shipping charges.
Returns and Exchanges:
Returns and Exchanges for products purchased are accepted within 14 days of purchase of order receipt. Returned products must be new unopened or defective. No returns or exchanges on Final Clearance products (prices ending in '7', '5' or '0'). Please contact us prior to shipping any product back to us. Class cancellation policy: Store credit towards another class if you cancel more than 48 hours prior to your class. No refund if notice of cancellation is less than 48 hours.
Our business collects personal information online primarily to provide our visitors with a more relevant experience on this web site. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our business will take reasonable physical, electronic and managerial measures to safeguard and secure any personal information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). However, given that electronically submitted data is not 100% secure, we make no representations or warranties as to the security of any personal information you submit online, which you do at your own risk.
Disclosure of Personal Information
• To business partners, such as third party service providers, agents and affiliated entities in connection with the services that they perform for our business, such as providing certain services necessary for the administration of this web site and the provision of certain interactive functionalities. Please note that some of our agents and contractors are located outside of Canada and, as such, are subject to foreign laws, including laws that may require disclosure of personal information to government agencies in those countries
• To law enforcement agencies for the purposes of investigating fraud or other offences
• To legal, financial, and other professional advisors or in connection with the sale or reorganization of all or part of its business or operations.
Except as provided above, our business will not use or disclose personal information for purposes other than those for which it was collected, except with your consent, as required or permitted by law, and to provide the features and service(s) you've requested. At the time you register for any such feature or service, you will be notified of, and asked to consent to, the sharing of your personal information necessary for the provision of these requested features or services.
Non-Personally Identifiable Data
Anytime you visit this web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on this web site. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent.
Cookies, Web Beacons and Advertisements
Our websites may use session and/or persistent "cookies", session logs, spot light ads/web beacons/GIF/pixel tags/banner ads or links to collect aggregate or other non-personally identifiable information about site visitors. We may also use third party advertising networks that serve ads to collect aggregate or other non-personally identifiable information about site visitors.
Collection and Use of Personally Identifiable Information on our Website
Please keep in mind that if you disclose personally identifiable information through a chat room or message board or other public online forum, this information may be collected and used by others.
Links to Other Websites
Our website may contain links to other websites. We encourage you to review the privacy statements of all sites which you visit, including those whose links are provided, so that you can understand how those sites collect, use and share your information. We are not responsible for the privacy statements, content or data handling practices on other websites.