How much is shipping?
Shipping for orders within Ontario is $10. Orders over $100 are eligible for free shipping.
Shipping for orders to Quebec is $12. Orders over $100 are eligible for free shipping.
Shipping to all other provinces is $15. Overs over $100 are eligible for free shipping.
We ship most orders in 13” x 13” x 2” boxes. If you have over-sized items that do not fit in this box size, additional shipping charges may apply. We will contact you if extra shipping charges apply. Limits may apply to some promotional priced items. If quantity ordered exceeds these limits, you may be responsible for the full shipping amount regardless of the size of order. We will contact you if this is the case.
At this time we only ship within Canada.
How long does it take to get my online order?
We will try to process all online orders and ship them within 48 hours. The length of time it will take to get to you once we ship depends on how far from our store you live. Most orders should arrive within 3-5 days.
Can I pick-up my online purchase in store?
Yes. Select pickup in store during online checkout. There is no charge for this service. We will notify you by email when your order is ready to be picked up.
COVID-19 Update - at this time we are only offering Curbside Pickup. When you arrive to pickup your order, please call the store at 905-642-1742 to let us know you have arrived. We will be offering this service during reduced hours - please watch our social media posts for updates.
How will I know when my order is ready for pickup?
We will send you an email when your order is ready for pickup. This will be a separate email from your order confirmation. Please don’t come to the store to pickup your order until you receive the Ready-For-Pickup email.
You may pickup your order anytime during normal store business hours. Please ensure you receive your Ready-For-Pickup email before coming to the store to pickup your order.
COVID-19 Update - Pickup hours will be available during modified/reduced hours for the time being. Please watch our social media feeds for updates.
If you have any questions about your order, please contact us via email at firstname.lastname@example.org or by phone at 905-642-1742.