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Returns and Exchanges

We want you to be fully satisfied with your purchase.  If you have any concerns related to an item you purchased, please contact us right away for assistance.

Returns and Exchanges for products purchased are accepted within 14 days of purchase of order receipt.  Returned products must be new, unopened or defective.  Products purchased online must be physically returned before a refund will be issued.  No returns or exchanges on Final Clearance products (prices ending in '7', '5' or '0').

Cancellation of online orders:  Any orders cancelled by the customer after the transaction has been processed may incur handling fees.

Class cancellation policy: Store credit towards another class if you cancel more than 48 hours prior to your class. No refund if notice of cancellation is less than 48 hours.
  • Papercrafter's Workshop
  • (905) 642-1742
  • 100 Ringwood Drive, Unit 22
    Stouffville, ON
  • L4A 1A9
  • Monday: Closed
  • Tuesday: 10am to 4pm
  • Wednesday: 10am to 4pm
  • Thursday: 10am to 7pm 
  • Friday: 10am to 4pm
  • Saturday: 10am to 4pm
  • Sunday: Closed